FAQ

After reviewing the information on the course landing page, we recommend you submit the short form above to gain access to the course brochure, which includes more in-depth information. If you still have questions about whether this course is a good fit for you, please email support@rankbetter.com, and a dedicated course advisor will follow up with you very shortly.

How much time is required each week?

Each course includes an estimated learner effort per week. This is referenced at the top of the course landing page under the Duration section, as well as in the course brochure, which you can obtain by submitting the short form at the top of this web page.

How will my time be spent?

We have designed this course to fit into your current working life as efficiently as possible. Time will be spent among a variety of activities, including:

• Engaging with recorded video lectures from faculty

• Attending webinars and office hours, as per the specific course schedule

• Reading or engaging with examples of core topics

• Completing knowledge checks/quizzes and required activities

• Engaging in moderated discussion groups with your peers

• Completing your final project, if required

The course is designed to be highly interactive while also allowing time for self-reflection and to demonstrate an understanding of the core topics through various active learning exercises. Please email us if you need further clarification on course activities.

What is it like to learn online with the learning collaborator, Emeritus?

More than 300,000 learners across 200 countries have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 per cent of the respondents of a recent survey across all our courses said that their learning outcomes were met or exceeded.

All the contents of the course would be made available to students at the commencement of the course. However, to ensure the course delivers the desired learning outcomes the students may appoint Emeritus to manage the delivery of the course in a cohort-based manner the cost of which is already included in the overall course fee of the course.

A dedicated course support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues or anything else that may affect your learning experience.

How do I interact with other course participants?

Peer learning adds substantially to the overall learning experience and is an important part of the course. You can connect and communicate with other participants through our learning platform.

Can I still register if the registration deadline has passed?

Yes, you can register up until seven days past the published start date of the course without missing any of the core course material or learnings.

We aim for your complete satisfaction. If you’re not fully happy with our service, you may request a refund according to our policy terms. Please contact our support team for assistance.

If you want, I can also provide a detailed full Refund Policy section including:

 Eligibility conditions
 Timeframe for refund requests
 Non-refundable services
 How to submit a refund request
 Processing time and method

Just let me know and I’ll create it for you.

What equipment or technical requirements are there for this course?

Participants will need the latest version of their preferred browser to access the learning platform. In addition, Microsoft Office and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files and transcripts.